Sexually-oriented offensive behavior by customers directed toward employees does not classify as sexual harassment because of the widespread belief that the customer is always right

Which of the following is included in the second part of the marketing strategy statement?

A) advertising tagline B) promotional mix C) planned price D) customer segmentation E) operational excellence

Which of the following is true of an independent contractor's liability?

A) The agent is liable for torts committed by an independent contractor. B) The contractor is personally liable for all his or her torts. C) The principal is liable for the independent contractor's torts. D) Both the principal and the independent contractor are liable for the contractor's torts.