The simple act of covering the nose and mouth with a tissue when coughing or sneezing is an effective infection control measure.

A broker owes a customer the duties of honesty, fair dealing, and care.

a. true b. false

In downsizing, retailers increase productivity through _____

a. closing unprofitable stores or selling unprofitable divisions b. economies of scale c. increasing the number of destination stores d. appealing to consumers with value-driven retailing