In the U.S., state and local governments are insignificant players in telecommunications regulation

A complaint or grievance interview can provide nothing positive for the interviewee, only for the interviewer

Indicate whether the statement is true or false.

When a speaker alerts the audience to the fact that in the future they may be confronted by arguments that are not supported by their new beliefs, the speaker is using:

A. Refutation treatment B. Generalized forewarning C. Climatic arguments D. Negotiation principles