Matching
1) opening
A) "Hi." "How are you?" "Hello, this is Maria."
2) feedforward
B) "Haven't we met before?"
3) business
C) Emphasizes that most conversations are directed at achieving
some goal.
4) feedback
D) This is immediately done in face-to-face conversations and in
your response to a previous e-mail.
5) closing
E) It often reveals how satisfied the persons were with the
conversation.
1. A; 2. B; 3. C; 4. D; 5. E
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What academicians call "the consensible nature of news" can more colloquially called all of the following EXCEPT
A) getting a confirming source. B) a herd mentality. C) pack journalism. D) playing catch-up with the news.
Which of the following statements is true about style?
A) Each speaker has a style which is determined by the speaker; it is speaker dependent. B) A speaker's style is predetermined early in life and cannot be changed. C) Style is unique; it sets each speaker apart from all others. D) Style comes naturally to speakers. E) Style is determined by the audience; it is audience dependent.