Hazel is a bank teller at a busy drive-up window. In addition to processing transactions, she does records research for customers who call in
After seeing long lines of cars at the window, her manager assigned research to another employee so Hazel could focus on the drive-up. What is this an example of?
A) job enrichment
B) job simplification
C) principle of motion economy
D) job enlargement
E) negative reinforcement
Answer: B
Explanation: B) Job simplification involves reducing the number of tasks a worker performs. The worker can focus on doing more of the same task, increasing efficiency.
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If unauthorized work is being done, a property owner can
a. file a preliminary notice. b. file a notice of cessation. c. allow the job to be completed and then refuse to pay. d. file a notice of non responsibility.
Describe quality circles. How does the use of quality circles improve quality?
What will be an ideal response?