In terms of conflict management, this style involves the willingness to stand up for one's

Daniel is asked to prepare a presentation to demonstrate his invention. In his presentation, he shares the origins of his data with his listeners. He manages to reduce the unanswered questions in the listeners' minds

Which guideline has Daniel followed for the successful presentation? a) Sharing perspective b) Adapting to the listeners c) Analyzing potential sources of noise d) Gaining situational knowledge

Gillian gave a presentation on the number of children in her state that had no health insurance. She presented three simple steps that could alleviate the problem that would benefit the children, their parents and society. Gillian didn't ask the audience to write to their representative and she didn't ask them to make a phone call or donate money. She wanted the audience to know that uninsured

children present a problem that was solvable. What type of speech did Gillian give? A) a speech to actuate B) a speech to convince C) a speech to inform D) a speech to demonstrate