________ information helps managers focus on operating problems, imperfections, inefficiencies and opportunities

What are yield management systems used for?

a. to profitably fill unused capacity b. to determine the availability of product substitutes in complex industries that are experiencing rapid change c. to predict necessary service levels to achieve revenue goals d. to determine whether it is financially more feasible to buy a new product or repair a broken one

Gobbledygook is often so abstract that it is ___________________

a. brilliant b. unintelligible c. lucid d. persuasive