The first question an organization should ask itself when developing a values statement is:
A) How much money do we want to make?
B) Why should be care about our customers?
C) What is in it for us?
D) How can we win the respect of others?
E) Why are we in business?
Answer: E
Communication & Mass Media
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A listener with preconceived notions will ________
A) be open-minded B) know what the speaker will say, before the speech begins C) hear the speaker out D) be objective
Communication & Mass Media
Which of the following is true of vocalized pauses?
a. People with a good timbre use a lot of vocalized pauses. b. Vocalized pauses help a listener in understanding a speech better. c. The higher the vocalized pauses, higher the intonation. d. Too many vocalized pauses can distract listeners.
Communication & Mass Media