CRM software cannot be used to track the likelihood that a sale will close

Costs of displays at customer sites is an example of customer batch-level costs

Indicate whether this statement is true or false.

Buzz, or word-of-mouth, marketing can be generated in all of the following ways except:

A) consumers who truly like a brand and tell others. B) consumers who like a brand and are sponsored by a company to tell others. C) companies developing user-generated ads or blogs. D) company or agency employees posing as customers of the company, telling others about the brand.