If a payment is known to violate the FCPA, officers, directors, stockholders, employees, and U.S. agents of a corporation can be imprisoned for up to ________

Which of the following are value chain activities that can enhance differentiation?

a. resourceful attempts to clone features of products from successful competitors b. strict quality specifications on raw materials from suppliers c. superior product features and performance d. product innovations and technological advances

In handling objections during the sales call, Jasmine (the salesperson) will let the customer talk about his or her fears or worries, then relate the experience of a similar customer and how the brand Jasmine is selling met those worries

This approach is called the: A) compensation method B) "feel, felt, found" method C) head-on method D) indirect method