________ attributes are characteristics, the quality of which may not be determined even after consumption because the customer lacks the expertise to make an evaluation

The ________ reflects whether the company hired the people it set out to as defined by hiring manager's predetermined job performance requirements

A) cost per hire B) quality of hire C) value of top performers D) return investment

A feature or image that makes a product different from existing products is called product differentiation

Indicate whether the statement is true or false.