After hearing your university president speak for the first time you think to yourself: “wow—she is funnier than I thought that she would be!” Your response is the product of ______.

Language is relational when it suggests associations between people

Indicate whether the statement is true or false

"Let me understand you correctly: you feel frustrated because you want to eliminate clutter in the house but don't want to get rid of any possessions. Am I right?" is an example of

a. face-saving skills. b. active listening and confirming responses. c. nonverbal immediacy skills. d. competing skills. e. All of the above