The confidence that an audience places in the truthfulness of what a speaker says is known as __________________.

Your specific purpose should have no more than _______ idea(s)

a. one b. two c. three d. four

How do Germans feel about small talk?

a. They consider it necessary to begin any business interaction. b. They use it to break the ice in business contexts but not in social contexts. c. They use it only to begin presentations and meetings. d. They consider it to be a waste of time in business contexts.