Sue told Christy about an accident she had, so when Christy saw Sue a week later, she asked how she was feeling. Which stage of listening is demonstrated in this exchange?

To use PowerPoint successfully,

A. put text in all CAPS for emphasis. B. avoid identifying titles on slides. C. avoid using background color. D. limit information to what can be read in 6 seconds or less.

Focusing mainly on the observable characteristics and behaviors (surface structure) of a cultural group without delving into the cultural group's beliefs, values and histories may not yield significant change in health behaviors

Indicate whether the statement is true or false.