Which telephone interview method involves phoning a sample of respondents and asking them a series of questions with the interviewer using a paper questionnaire to record the responses with a pencil?

The exclusive right to benefit from a creative work such as a firm is a

a. patent b. copyright c. trademark d. franchise

An ombudsperson is ________

A) a government official appointed to investigate abuses made by public officials B) a person charged with investigating complaints made by supervisors against employees C) a community representative responsible for arbitration between two parties D) a consumer advocate who works at a community center