A macro will record the actions to automate a task

Which of the following is not one of the plain language techniques for policy writing?

A. Use active voice. B. Write short sentences. C. Use ‘shall' instead of "must". D. Avoid double negatives.

Include all of the following when you turn your computer over to a refurbisher except ______ .

A. your data files after backing them up B. the keyboard and mouse C. other peripherals D. your original documentation