In terms of collaborative conflict resolution, "positions"

a. must be defended for both partners to reach their goals.
b. are reasons why we have come to a specific solution.
c. are reasons that underlie interests and are varied and diffuse.
d. are conclusions that we believe we need to defend and are specific solutions to
interests.
e. None of the above

d

Communication & Mass Media

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When asked a negative question by an audience member, it is best to _________ it

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

The general goal of persuasion can be summarized as __________.

A. coercion B. gaining knowledge C. action or change D. acceptance or rejection

Communication & Mass Media