When Henri wants to share information with Chantal but not with others in the room, he switches from speaking English to speaking French, which Chantal understands

Which of the following best describes what Henri does to keep his comments to Chantal private?
a) He decodes his message in a way he thinks only Chantal will understand.
b) He changes the cultural context of the message in a way he thinks only Chantal will understand.
c) He changes the temporal context of the message in a way he thinks only Chantal will understand.
d) He encodes his message in a way he thinks only Chantal will understand.

Answer: d

Communication & Mass Media

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Researchers typically describe three primary message directions in organizations: downward, upward, and horizontal communication

Indicate whether this statement is true or false.

Communication & Mass Media

The process whereby the self-concept develops due to the way we believe others see us is called

a. reflected appraisal. b. social comparison. c. feedback. d. other-imposed prophecy. e. distortion.

Communication & Mass Media