Dr. Ligorano has devoted his professional life to researching the wants and needs that energize and direct behavior. His area of research has obviously been:

Client-centred therapy suggests:

a) Problems arise from inner disturbance associated with ego-conflicts. b) Disorders are a result of failing to attend to one's own experience of the world. c) Psychological problems arise from interpersonal difficulties exclusively. d) Cognitive errors create neurotic disturbance.

Who among the following is using a speech illustrator?

a) Reuben waves his hand when he says "Good Morning" to his colleagues. b) Cynthia writes an e-mail documenting all the points discussed over a telephonic conversation. c) Tony uses Google to search how specific words are pronounced in the U.K. d) Earl uses a magnifying glass to read the words in fine print.