Donovan asks Jiao, "Is something wrong?" Although she is upset with Donovan, she answer,

"No, no, not at all" and says nothing further. Jiao's behavior is

A. passive.
B. aggressive.
C: passive-aggressive.
D: assertive.

C

Communication & Mass Media

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Answer the following statement(s) true (T) or false (F)

1. There are no uniform rules for mediators in every state. 2. A marriage counselor has a client who is contemplating seeking a divorce from her husband. In most instances, it would be appropriate for the marriage counselor to mediate a dispute between this couple. 3. A mediator should accept cases where he or she knows one of the parties. 4. Attorney mediators are trained to use a level of deception in their roles as advocates for their clients. 5. A growing trend in business called manager mediation embraces a mediator role that is neither neutral nor impartial.

Communication & Mass Media

People are constantly asking my mother if she is ok. She just seems to wear this one facial expression that doesn't seem to change. My mother has which kind of facial expression?

a. withholder
b. revealer
c. substitute expressor
d. blanked expressor
e. frozen-affect expressor

Communication & Mass Media