An automated master patient index consists of a computerized database of identification data about patients who have received health care services from a facility

What is one of the first steps of a quality improvement review?

A. Taking action to solve the problem B. Apologies to those experiencing the problem C. Studying the problem D. Making a plan of action to solve the problem

When obtaining a medical history, which of the following patient statements seemingly indicates that he is suffering from classic angina?

A) "I took five nitroglycerin tablets over 20 minutes to get rid of the pain." B) "When I stopped cutting the grass, the pain went away." C) "The pain started when I was sitting down reading the paper." D) "The pain lasted about 45 minutes before gradually going away."