Which of the following is most similar to a decision to use Measurement Strategy Alpha and Measurement Strategy Beta together?
A) Axiom evaluates its sales staff on the number of sales they make and the size of those sales.
B) Personal Devices rewards its brand managers more heavily for sales of new products than for sales of previously existing products.
C) Stardust ‘n' Clay rewards production line workers based on meeting production quotas and avoiding product defects.
D) Oak Meteors customer service agents are evaluated based on the quantity of calls they answer and the number of follow-up purchases that those callers make.
E) Spa World valet parkers get a yearly bonus based on overall customer performance and supplement their income with tips from customers.
Answer: C
Explanation: C) Alpha rewards based on output, and Beta rewards based on avoiding errors. Choice C matches this by rewarding based on quantity and avoiding defects. None of the other choices has these components.
You might also like to view...
Off-price retailers obtain surplus merchandise from manufacturers and offer brand-name, fashion-orientated goods at low prices
Indicate whether the statement is true or false
Department stores carry a narrow range of products with deep assortments within those lines
Indicate whether the statement is true or false