Former Disney chairman Michael Eisner and other company executives were blinded by ethnocentrism

Avoiding the Self-Reference Criterion (SRC) requires a person to suspend assumptions based on prior experience and success and be prepared to acquire new knowledge about human behavior and motivation.
Indicate whether the statement is true or false

TRUE

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Under the doctrine of strict liability, a plaintiff cannot recover punitive damages for reckless conduct of the defendant

Indicate whether the statement is true or false

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Robert Luke offers four guidelines for enhancing the effectiveness of corrective feedback. They are:

a) be positive, be prepared, be realistic, and don't be completely negative. b) be positive, be prepared, be realistic, be accurate. c) be direct, be prepared, be realistic, be accurate. d) don't be completely negative, be positive, be brief, and be understanding.

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