In the context of operations management, _______ refers to the assignment of start and completion times to particular jobs, people, or equipment.

Insurance companies may limit the amount of coverage they are willing to write on certain exposures.

a. true b. false

Which of the following is true with regard to products?

A) The quality of products is far more difficult to measure than that of services. B) Products do not include experiences, organizations, persons, places, and ideas. C) Products are not meant for sale in the market. D) Products include services, events, persons, places, organizations, ideas, or a mixture of these. E) Products refer to only those activities that are essentially intangible.