You are a member of a team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. You are most likely a member of a self-managed work team
Indicate whether the statement is true or false
FALSE
Explanation: Problem-solving teams are typically composed of 5 to 12 hourly employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. Members share ideas or suggest how work processes and methods can be improved; they rarely have the authority to unilaterally implement any of their suggestions.
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The sales force is generally responsible for designing and implementing a firm's customer relationship management (crm) processes
a. true b. false
A(n) ________ is a group of firms offering a product or class of products that are close substitutes for one another
A) community B) task force C) industry D) focus group E) umbrella brand