The most readily available reseller diagnostics are_______. Suppliers evaluate four categories of expenses – customer communications, paperwork flows, physical distribution, and financial risk assumptions – to learn whether certain costs are
under control and to contrast the efficiency of one channel versus another.
a. partner relationship management system
b. performance and activity reports
c. expense-to-revenue ratios
d. turns x earns
c
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Which of the following is not true about representing subtypes in a relational database design?
A) One table is created for the supertype and one for each subtype. B) All of the attributes of the supertype are added to the subtype relations. C) The key of the supertype is made the key of the subtypes. D) An instance of the supertype may be related to one instance each of several subtypes.
Which symbol would be used in a flowchart to represent customer credit request sent by a sales person to the credit manager? 
A) #1
B) #2
C) #5
D) #8