John is interested in how older individuals cope with institutional living, so he is visiting a nursing home and tape recording conversations with some of the residents. His research methodology would be considered to be

Studies have suggested that as many as _____ percent of those who use one illegal drug are also using another illegal drug to some extent.

A. 45 B. 90 C. 75 D. 60

While out to dinner with a co-worker, Tony's steak was brought to him well-done, rather than the rare that he had ordered. He immediately called over the server and asked for it to be re-cooked. This coping strategy is known as

a. compromise b. withdrawal c. denial d. assertiveness