The process of assigning workers to all position in an organization is called ____________________. It includes recruiting, selecting, training, orienting, and compensating members of an organization's work force.

When a patient inhales, the air moves:

A) from an area of high pressure to an area of low pressure. B) from an area of low pressure to an area of high pressure. C) out of the patient's lungs and trachea. D) into the esophagus and stomach.

Which of the following actions for appointment scheduling is a courtesy for the patient?

a. Make appointment when it is most convenient for the patient. b. Confirm the patient clearly understands the date and time of appointment. c. Use reminder cards. d. All of the above.