Although the fire marshal had declared the capacity of the classroom at 45 students, the introduction to operations management class was so popular, the average attendance was 55 students, literally standing room only
Shouts of "You the man!" accompanied the successful solution of problems such as this: What is the utilization of the operations management professor?
A) 122%
B) 100%
C) 55 students
D) 45 students
A
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If line filling is overdone, it could result in ________ and customer confusion
A) sales paralysis B) manufacturing inefficiencies C) cannibalization D) disintermediation E) ineffective management
By giving affected groups as much time as possible to prepare and respond, what type of strategy is being used to minimize the negative announcement?
A) Matching the approach to the situation B) Considering the unique needs of each group C) Minimizing the element of surprise D) Allowing enough time to plan and manage the response E) Being open and transparent