To avoid myopic thinking, creative companies include ________ in creative problem solving or idea generation sessions

All of the following are behaviours exhibited by Theory X managers, except:

A. view workers as having an inherent dislike for work B. view people as seeking out potential for advancement C. view workers as having a dislike for responsibility D. are motivated solely by financial rewards E. need to be threatened or coerced in order to be productive.

Why do companies using responsive service strategy emphasize speed over innovation for its

own sake? A) They value failure as much as success in developing cutting-edge services and products. B) They produce products which are in constant development to adapt to a dynamic market. C) They always rely on low cost production and distribution techniques. D) They always deal with products which are undifferentiated in nature.