According to reports (Rosenthal, 1964), many of Kitty Genovese's unresponsive neighbors did hear her crying out, "Oh my God, he stabbed me! Please help me! Please help me!"
This suggests that the reason that her neighbors failed to intervene followed from
a. pluralistic ignorance.
b. the excessive costs of helping.
c. diffusion of responsibility.
d. urban overload.
Answer: C
Psychology
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