In __________ listening, you think logically and dispassionately about what is being said, such as the stories your friends tell you or the sales pitch of a car dealer.

The events of September 11, 2000, moved most shovelware web sites into the _____________ updating category at least for the day

a. moderate b. aggressive c. slow d. excessive

Staying within your time limit is an important skill for competent, ethical speaking

Indicate whether the statement is true or false