An attention-getter that is a brief, topic-related narrative (real or hypothetical) used to grab your audience’s attention is a(n) ______.

When two individuals share a trait, we may also assume they have other things in common. This is an example of the

a. proximity principle. b. closure principle. c. similarity principle. d. simplicity principle. e. complexity principle.

“I have to tell you about a funny thing that happened the other day” would most likely be said during the _____ step of the process of conversation

A) business B) feedforward C) feedback D) closing