Generally, after a few minutes into your speech, ________
A) the audience?s ?ear? becomes accustomed to your accent
B) you will become more involved in your material
C) you will realize that practice pays off
D) all of the above
D
Communication & Mass Media
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_____ are brief specific instances that can be real or hypothetical
A) Testimonies B) Examples C) Narratives D) Illustrations
Communication & Mass Media
__________ is important because bad experience about a product or service can easily spread through word of mouth
a) Customer relations b) Employees relations c) Investor relations d) Environmental relations
Communication & Mass Media