What style of interview questions allows the patient to respond freely and share feelings and concerns?
a. Close-ended questions
b. Direct questioning
c. Open-ended questions
d. Direct questions that require only one-word answers
ANS: C
By permitting the patient to talk openly the nurse can gather data and generate a plan of care. Open-ended questions elicit more detailed information than those that ask for one-word answers. Direct questions should be used with caution and are not suitable for collecting objective data.
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Your patient is a five-year-old boy who appears to be dehydrated after having the flu. Which of the following is the best way to communicate with the patient regarding the need for obtaining IV access?
A) Just before placing the IV, tell him you must put a needle in his arm. Tell him it will hurt, but only for a second. B) Tell him you are going to "start an IV in his arm" but that it won't hurt a big boy like him. C) Be honest. Tell him you need to give him fluids to help him feel better and that it might hurt a little when you start the IV. D) Tell him nothing. Have a parent distract him while you quickly place the IV.