Last year, Lion Book House published Great Expectations as a children's book. They overlooked the fact that the protagonist's name wasprinted as "Peep" instead of "Pip" at several places
Thousands of copies were printed with this mistake. After numerous complaints, Lion Book House refunded the customers for all purchased erroneous books.Inattention to which process made Lion Book House lose credibility?
a. Proofreading
b. Copywriting
c. Research writing
d. Sentence structure
A
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When we attempt to hide our thoughts, feelings, and ideas as a means of self-protection, then
we are creating a ________ communication climate. A) defensive B) evaluative C) destructive D) supportive
Checking for proper subordination ensures that __________.
A. the claims in the outline are precise and clear B. the purpose of the speech is appropriate to the situation C. the main points are parallel in importance D. the supporting material is relevant to the idea it supports