_____ selling, a variation of team selling, uses an ad hoc arrangement where individuals at different organizational levels are responsible for maintaining a key relationship with the customer but not as part of an established team.

Which of the following is being used by Jane for research?

A. forecasting B. competitive intelligence C. environmental scanning D. benchmarking E. scenario development

Psychographics refers to ________

A) qualitative inventories of business personalities B) pictorial renderings of individuals' psychological traits C) psychological assessments of consumers' behavior D) graphic depictions of psychological testing results E) quantified psychological profiles of individuals