Email messages exceed telephone traffic, and email is the dominant form of business communication

Answer the following statements true (T) or false (F)

1. The latitude of noncommitment represents issues for which a person has no personal involvement. 2. Ego-involvement is the degree to which an issues is personally relevant. 3. The more ego-involved one is, the more extreme his or her position will be. 4. One common way to measure latitudes of acceptance and rejection is to use an Ordered Alternatives Questionnaire. 5. Assimilation effect refers to circumstances when a person adopts the attitude of the speaker. 6. A person experiencing a contrast effect will assume that the position being advocated is further from his or her own position than it actually is.

In the context of closing techniques, a(n) ________ stresses why an interviewee should act now.

A. sense of urgency close B. summary close C. I'll think it over close D. price close