You just met your new supervisor and perceived her to be cold, calculating and intimidating. Your friend, who has worked with this individual before, assures you the supervisor isn't really as you perceive. You have doubts about your friend's perception because of

Charlie was very, very ill

When his physician took his medical history, the only thing Charlie remembered was having a rash, fever, sore throat, and generally flu-like symptoms several months ago. When the physician questioned him more closely, he recalled having had an odd sore before he had the "flu," but it had not been painful and it went away on its own. His physician diagnosed a sexually transmitted disease and told Charlie there was no treatment for his disease now. Charlie most likely had been diagnosed with _____ a) gonorrhea. b) male chlamydia. c) syphilis. d) male HPV.

__________ interferes with our ability to listen to others because we try to process too much information

a. Emotional noise b. Compartmentalization c. Information overload d. Selective attention