Training programs to enhance leadership skills:
A) are used mostly for department supervisors
B) are widely used for managers in organizations
C) are used mostly for top executives in large organizations
D) are seldom used for effective managers
B
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An interviewer who wants to conduct a structured interview should do all of the following except _______________.
a. use standard and numerical score sheets b. use behavioral and situation questions c. ask the same questions in the same order for each applicant d. ask questions that are unrelated to the position you are interviewing for
With respect to the "six brand building blocks," ________ focuses on customers' own personal opinions and evaluations
A) brand salience B) brand performance C) brand imagery D) brand judgment E) brand resonance