Which of the following scanning technologies is used by the banking industry to read data, account numbers, bank codes, and check numbers on preprinted checks?

When listing educational information on your résumé, ________

A) always include it near the bottom of the résumé B) list only schools from which you have received (or will receive) a degree C) if you have several stops and starts in pursuit of a single degree, list all the institutions along the way D) if you are a transfer student, be sure to list the school where you earned credits but did not graduate E) never include your grade point average

Which of the following is NOT true of the action strategy?

A. Results from knowing how an organization's policies and procedures contribute to public relations problems B. Does not relate to two–way symmetrical public relations C. Concentrates on adjustment and adaptation within the organization D. Includes changes within the organization E. Should be coordinated with the communication strategy