Which of the following is the overall ability of a product to satisfy customers' expectations?

A) value proposition
B) brand equity
C) product precision
D) brand meaning
E) product quality

E

Business

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With an air conditioning unit, the higher the energy-efficiency ratio (EER), the:

A. more efficient the unit B. less efficient the unit C. greater the cooling power D. more energy used

Business

An operations manager decides that customers should be processed based on the anticipated duration of their request instead of their arrival time. The system has been changed in what fashion?

A) number of phases B) server efficiency C) priority rule D) line arrangement

Business