Match the following:

a. The position whose duties include reading Explanation of Benefits documents from insurance carriers and posting payments or adjustments to the appropriate accounts
b. The position that is responsible for registering and greeting patients
c. The position that manages the coding of diagnoses, procedures, and services
d. The position that contacts patients or insurance carriers to collect money owed to the medical facility
e. The position that handles administrative duties and is responsible for making a physician? office function smoothly
f. The position that is responsible for answering questions or explaining such topics as privacy regulations and living wills to patients and their family members
g. The position that obtains precertification and/or prior authorization of services
h. The position that reviews records for completeness, accuracy, and compliance with regulations
i. The position that submits insurance claims and enters patient data and charge information
j. The position that analyzes patient accounts to discern whether or not a refund is required

payment poster
admitting clerk
medical coder
medical collector
medical office assistant
privacy compliance officer
insurance verification representative
registered health information technician
medical biller
refund specialist

Answer: a. payment poster/b. admitting clerk/c. medical coder/d. medical collector/e. medical office assistant/f. privacy compliance officer/g. insurance verification representative/h. registered health information technician/i. medical biller/j. refund specialist