Which guideline do most companies issue to employees who write blogs and participate in other social media?

a. Identify yourself
b. Keep the tone light
c. Allow comments
d. Engage the audience

A

Communication & Mass Media

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The personality trait that is associated with the most open, friendly, and receptive listeners is

a. introversion. b. neuroticism. c. supportiveness. d. extraversion.

Communication & Mass Media

All but one of the following are major findings of the Hawthorne studies summarized by Miner (1988):

A. Level of productivity is set by social norms, not by physiological capacities B. Non-economic rewards and sanctions significantly affect the behavior of the workers and largely limit the effect of economic incentive plans C. Increases in productivity occur when employees perceive their employers as part of their family D. Often workers do not act or react as individuals but as members of groups

Communication & Mass Media