The practice's cash flow is directly affected by the accounts receivable

Forgiving (or not making a patient pay) copayments or deductibles is

A. insurance fraud. B. fine as long as the patient doesn't tell anyone. C. a way to help patients get the services they need. D. marketing technique.

How many weeks before you go on vacation should you notify your co-workers?

a. As soon as you know when you are going b. 2 weeks c. 4 weeks d. At least the day before you leave