Tim asks Dana, "Would you mind making dinner this week?" rather than "You have to handle dinner; I'm just too stressed at work!" By using requests instead of demands, Tim is helping Dana maintain __________.

A. positive face
B. politeness
C. credibility strategies
D. negative face

Answer: D

Communication & Mass Media

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A strategy for reducing communication anxiety by replacing negative thoughts and statements with positive ones is known as _______

a. replacement therapy b. critical thinking c. cognitive restructuring d. cognitive interchange

Communication & Mass Media

In his speech to the freshman class advocating reducing alcohol use on campus, Xavier stated that a third of the freshman class had taken an oath not to drink until they could do so legally. Xavier is offering _______ by showing his audience that many people had done what he wanted the audience to do

A) a gesture of goodwill B) a credibility statement C) negative social proof D) positive social proof

Communication & Mass Media