Which of the following terms refers to the defense mechanism in which an individual redirects their socially unacceptable impulses or emotions into a socially acceptable form?

When training a new provider in air medical operations, which of the following statements would be appropriate?

A) "Never approach an aircraft from the rear." B) "Only patients under 90 kg can be transported in a helicopter." C) "Fixed-wing aircraft are only ever used by critical care transport teams." D) "It is your responsibility to determine safe flying conditions before requesting an aircraft."

Your intoxicated patient refuses treatment and transport. You may have to consult all of the following, EXCEPT:

a. bystanders b. law enforcement c. medical direction d. local protocol