Which of the following steps in the decision-making process gathers and analyzes facts and also identifies stakeholders affected by the decision?

A supervisor is aware that a large proportion of his employees are absent on Fridays. However, he doesn't know why they are absent and he can't figure out what to do about it. Which goal of the field of organizational behaviour has the supervisor achieved?

A) diagnosis B) analysis C) management D) prediction E) explanation

As part of the marketing mix, the makers of the calendar will be running an advertising campaign directed at working mothers. Another part of the marketing mix is sending salespeople to sell:

A) calendars to retail outlets B) calendars to working mothers C) organizational skills to working mothers D) nostalgia to organizers E) organizational skills to online reviewers