________ are low growth, high share services or products in the BCG matrix

After collecting an advance rental fee of $75, you are unable to provide your cli- ent with a rental that suits her. When she requests a refund, upon expiration of her rental contract, you must return

A. nothing, if you provided a list of at least three rentals. B. $50. C. $25. D. $40.

Sources of secondary information include

A) first-hand observation. B) in-person interviews. C) newspapers and periodicals. D) experiments. E) an online survey designed specifically for your project.