Support services are an important part of a customer's overall brand experience
Indicate whether the statement is true or false
TRUE
Business
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_______ refers to the number of employees who report directly to a manager.
A. Chain of command B. Authority C. Economies of scale D. Span of control E. Autonomy
Business
Which of the following is an example of a functional quality of a service?
A) friendliness of the operator B) quality of haircut C) efficiency of the machine D) time taken by the machine
Business